Social media has become a part of the marketing landscape for some time now. This is not to say that traditional marketing does not have its place because advertising, public relations, and referrals are still an integral component. However, small businesses should consider leveraging social media as a part of your company’s marketing strategy.
Facebook and Twitter have completely changed how businesses both big and small interact with customers. As a business owner, if you have not tapped into the vast potential of Facebook and Twitter, you should be asking how those platforms can help you achieve your marketing objectives.
The best way to regard social media is a means to make yourself available to many different channels. The draw with social media from a business standpoint is that it fosters context, content, connection, and community. This ultimately will lead to the acquisition of new customers because the hard-sale has been eliminated and in its place open and honest dialogue. (more…)